We want you to love your purchase. However, if you are not fully satisfied with your order, you may request a return or exchange within 7 days of receiving your item. To qualify for a return, the product must be unused, unwashed, and in its original packaging with all tags and accessories attached. Items that do not meet these conditions will not be accepted for return or exchange. Once your return is received, it will undergo a quality inspection to verify its condition. Upon approval, refunds will be processed to your original payment method within 5 to 10 business days. Please note that shipping fees are non-refundable, except in cases where the item was defective, damaged, or incorrectly delivered. For customers in the United States, United Kingdom, and Canada, the customer shall be solely responsible for arranging and covering the cost of return shipping, as return labels are not issued by Zeeno at this time. If you are requesting an exchange, we will dispatch your replacement item after the return has been processed and verified. If the requested product is no longer available, you may opt for store credit or a refund.